FREQUENTLY ASKED QUESTIONS

 
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What do I need to bring?

Not much! Just your ID, cash and/or credit card, and most importantly a positive attitude with a willingness to try and experience new things in the city we love!

What do I wear?

Dress in layers so you can peel them off as the weather dictates, and don’t forget to wear comfy shoes! Your feet will thank you! 

Where do we meet?

Check the specific route you plan to run with us for our starting point.

Do we need to sign a waiver beforehand?

Yes please! For the most smooth process possible, and to save a few trees, we would love for all who run with us to complete an online waiver.

Any age requirements?

Although we’d love for all ages to join us on our adventures through the city, our minimum age requirement stands at 18 years old. Special all-age events forthcoming!

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What if there is bad weather?

Weather won’t defeat us, so we run rain or shine—unless conditions are very extreme. We’ll give you notice 12 hours in advance if things look too apocalyptic.

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How many hours notice do I need to give, if I can no longer make it?

We understand things come up! Please give us at least a 24 hr. notice if you realize you can no longer make it on your experience with Fuel the Sole!

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Do I get my money back if I cancel within the 24-hour cancellation time frame?

We want to see you! A credit will be provided to allow you to come back in the near future.

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Are dogs allowed?

Yes, we love all canines so long as they are well behaved and on a leash! Please verify beforehand we are going to a pet friendly environment following your tour.

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Are strollers welcome?

Although we do have an age requirement, we also understand some of you may not always be able to leave the little ones with a babysitter. All strollers (and toddlers) are welcome to come along for the ride.